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General

Inquires regarding shipping, warranty, orders, and more.

What is your shipping policy?

[No international shipping]. Our standard shipping time within [country/region] is [# of days] business days. Shipping charges, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your lo

How do I make a return?

Returns must be initiated within 15 days of receiving your order. Items must be unused and in the original packaging. Reach out to our customer support team at [email protected] to initiate the return process with your order number and details

How do I cancel my order?

To cancel your order, please contact our customer service team at [email protected] or give us a call at +1 702 514 1603. Having your order number ready beforehand will help us assist you more efficiently. Just a heads up, you can only cancel o

What if my package gets lost or arrives damaged?

At [your brand name], we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email or phone #] with your order number and any relevant d